| What are the first steps to start using MRTalk? |
| All it takes are just three (3) simple steps. First, simply click on "New Users, Sign-Up Here!" icon (see below) to register as MRTalk member. Secondly, download MRTalk software application. Finally, upon successful installation of the software application, MRTalk is now ready for use. |
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| How would I know if sign-up is successful? |
| Soon as you have completed the sign-up accordingly, you will receive a confirmation via your web browser as well as an email confirmation (to email address provided during sign-up). Click on the link "Download" and follow the installation instructions. |
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| How important is MRTalk ID and password? |
| MRTalk ID is unique to each individual member. A member needs to log-in with his/her MRTalk ID and Password to gain access to all MRTalk services including user preference settings. Thus, members have to always ensure the safety of their own respective IDs and passwords at all times. |
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| Are there any restrictions on the format of MRTalk ID & password? |
MRTalk ID has to be a minimum of 5 characters with a maximum of 12.
Valid characters for MRTalk ID: (a-z, A-Z, 0-9) and need to have at least one letter of the alphabet.
Password has to be a minimum of 6 characters with a maximum of 15.
Valid characters for password:(a-z, A-Z, 0-9, a-z, A-Z, 0-9, symbols: ~!@#$%^&*()_+=-`{}|[]\;':",./<>?). Password is case-sensitive. |
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| Can my user profile be edited after sign-up? |
| Yes. Go to www.mediaringtalk.com. Log-in with your MRTalk ID and Password to access the "User Account Portal". Then, click on "User Profile" on the left to update or edit the user profile accordingly. |
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| What should I do if I forget my password? |
Two ways to retrieve your password:
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2. |
Via "Sign-In"
Click on "forgot my password" at bottom of password bar
Step 1 of 2 of the "Password Recovery", enter your MRTalk ID and Email
Step 2 of 2 of the "Password Recovery", answer your security question
Via www.mediaringtalk.com
Click on "forgot my password" under the Account Sign-In menu on the left
Step 1of 2 of the "Password Recovery", enter your MRTalk ID and Email
Step 2 of 2 of the "Password Recovery", answer your security question |
Once you have answered the security question correctly, an email will be sent to you with your sign-in details including the password. |
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